Privacy Policy
This policy explains how Scrap My Car UAE may collect, use and protect information provided through our website and related services.
About this policy
Thank you for choosing Scrap My Car UAE. We are committed to handling user information responsibly across our website and online services.
This policy applies to information collected through Scrap My Car UAE. Third-party services and companies may operate under their own privacy policies.
Our services are intended for adults. If you are under 18, please do not submit personal information through the website.
Information provided by users
We may collect information that you voluntarily provide when requesting a vehicle valuation, contacting us or otherwise interacting with the service.
This may include your name, telephone or WhatsApp number, email address, vehicle make, model, year, vehicle condition and other details you choose to provide.
Automated information
When you use the website, technical information may be collected automatically. This can include IP address, browser type, operating system, device information, access time, pages visited and referral information.
Location information
If a feature asks for location access and you choose to provide permission, location may be used to provide location-specific services or information.
Information from other sources
Information you provide may be combined with information obtained through our service providers or other legitimate sources where appropriate for operating and improving the service.
How we use information
Information may be used to:
- Respond to vehicle valuation requests.
- Contact users about an ongoing vehicle sale or collection.
- Provide customer support.
- Operate, maintain and improve the website and services.
- Understand website usage and resolve technical issues.
- Prevent fraud or misuse.
- Comply with applicable legal obligations.
Information sharing
Scrap My Car UAE does not sell user information. Information may be shared with service providers where needed to operate the service, process a request, maintain the website or meet legal and security obligations.
Where third-party providers process information on our behalf, they may only use that information for the services they provide to us and subject to the applicable arrangements.
Your choices
You may choose not to provide personal information, although this can prevent us from processing a valuation or responding to a request.
You can manage optional analytics cookies using Cookie Settings in the website footer, or through your browser settings. Analytics cookies require your permission. Google Analytics uses Advanced Consent Mode: before you accept analytics cookies, or if you reject them, Google may receive limited cookieless measurements of site activity. These signals are not a complete count of identifiable users or sessions and may support aggregated reporting and modelling where eligible. Cookieless measurement still involves sending data to Google; it does not mean that no data is processed.
Accepting analytics cookies enables cookie-based analytics. You can withdraw that permission in Cookie Settings. Advertising storage, advertising user-data consent and advertising personalisation remain denied. Optional PostHog analytics and session recording, where enabled, require analytics consent.
Contact
For questions or concerns about this privacy policy, contact us at info@scrapmycaruae.com or through the Contact Us page.